Help Centre
Frequently asked questions
Quick answers about Coffee Star machines, plans, service and tastings. Can’t find what you need? Contact our team.
How does the free coffee tasting work?
We bring an Auto-Barista and our coffee to your office, brew for your team and answer your questions — no cost, no obligation. Book a free coffee tasting and we’ll arrange a date that suits you.
What does it cost?
It depends on the machine, your volume and the plan (subscription/rental, outright purchase, or managed pay-per-cup). Use our ROI Calculator for an estimate, then ask us for a tailored quote.
Do you install and maintain the machine?
Yes. We deliver, install and train your team, and our service plans cover maintenance, descaling and support so you’re never without coffee for long.
What drinks can the machines make?
From espresso, americano, latte and cappuccino to hot chocolate and tea on selected models — fresh from beans, at the touch of a button.
How much space do I need?
Most machines need only a small countertop or floor footprint plus a power point and (ideally) a water line. We’ll advise the best spot during setup.
Do you supply the beans, milk and cups?
Yes — we supply consumables on a convenient subscription so refills arrive before you run out. See Supplies.
Which areas do you cover?
We serve workplaces across Malaysia, with 114+ Auto-Barista locations already live nationwide.
Can I switch or upgrade machines later?
Absolutely. As your needs grow you can upgrade to a higher-capacity model — just talk to your account manager.
Ready to taste the difference?
Book a free coffee tasting at your office, or get a tailored quote for your site.